Peer to Peer Ratings and Social Media

When your rating matters... (2019)

Have you ever given an Uber driver five stars who didn't deserve it? If you've ever taken any ride-hailing service, the answer is probably yes. Ube... (2018)

Atul Gawande writes about the practice of measuring doctors and hospitals against each other, and examines the approaches of different programs tha... (2017)