TripAdvisor, Travel, and the Business of Reviews

If consolidation characterized the online travel universe several years ago, new players are spearheading a de-consolidation movement. (2022)

If the best travel experiences happen when things don’t go according to plan, why do we plan so much? (2018)

The long read: The world’s biggest travel site has turned the industry upside down – but now it is struggling to deal with the same kinds of proble... (2018)

And then served customers Iceland ready meals on its opening night. "I worked other jobs. There was one in particular that really had an impact ... (2017)

Find amazing deals, authentic guest reviews, and a comprehensive selection of more than 300,000 of active properties vacation rentals around the wo... (2019)

Thrillist named Stanich's the best burger in the country. Five months later they were closed. (2018)

Google, the real Aggregator, is squeezing OTAs, which acted like Aggregators while depending on Google for demand. It’s easy to say Google is being... (2019)

The site’s new web and mobile platforms will no longer be just about reviews – it will host content from major publishers, too (2018)