Visa announced that it is allowing customers to use AI platforms to make purchases and is collaborating with Anthropic, Microsoft Corp, OpenAI and other AI firms on the product launch. Visa CEO Ryan McInerney speaks with Bloomberg Technology's Caroline Hyde about how the company is enabling AI agents to help customers save time on finding and paying for the ideal item or service online.
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Summary:

Summary: Visa has introduced AI agents that assist customers in making online purchases, collaborating with notable AI firms such as Anthropic, Microsoft Corp, and OpenAI. In an interview with Bloomberg Technology, Visa CEO Ryan McInerney detailed how these AI solutions aim to streamline the shopping experience by helping consumers efficiently find and pay for products or services.

Context Addition:

The integration of AI in financial technology is rapidly evolving, with companies leveraging machine learning to enhance customer experiences. The collaboration between Visa and leading AI firms reflects a broader trend in the industry where businesses are increasingly adopting artificial intelligence to optimize operations and improve consumer engagement. AI agents can significantly reduce the time spent on shopping by personalizing recommendations based on user preferences.

Keywords: AI agents, online shopping, Visa, financial technology, machine learning

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