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Slack: business model

A collection of resources about Slack's business model, this compilation provides an in-depth exploration of the platform's operational framework and revenue strategies. The materials examine the evolution of Slack from a communication tool to a comprehensive collaboration suite, emphasizing key themes such as subscription pricing, user engagement, and integrations with third-party applications. Additionally, the resources delve into market positioning, competitive analysis, and the impact of remote work trends on Slack's growth. Ideal for business students and professionals, this collection offers valuable insights into the intricacies of modern software-as-a-service (SaaS) business models.

Resources

Resources

How Slack hooks users through artificial urgency
Article 2017

How Slack hooks users through artificial urgency

You may have heard someone describe a piece of software as being addictive. As in, “I’m so addicted to this balloon-popping game on my phone that I...

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Slack: Classic bait and switch
Article 2018

Slack: Classic bait and switch

True to form, you can only read their announcement if you already have a Slack account and are logged in to a workspace. “Slack's business model...

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How Slack Got Ahead in Diversity
Article 2018

How Slack Got Ahead in Diversity

Slack has been outperforming other Silicon Valley companies when it comes to employing minority employees, according to the organization’s latest d...

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Episode 170 — A Perfect Meal | Exponent
Podcast 2019

Episode 170 — A Perfect Meal | Exponent

Ben and James discuss the Zoom and Slack IPOs in the context of Microsoft’s current success and long-term challenges.

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The Slack Social Network (vs. Microsoft Teams)
Article 2020

The Slack Social Network (vs. Microsoft Teams)

Slack lost to Microsoft head-to-head, but has smartly shifted to a horizontal strategy that the vertically-oriented Microsoft can’t match.

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Salesforce buys Slack in a $27.7B megadeal
Article 2020

Salesforce buys Slack in a $27.7B megadeal

Salesforce, the CRM powerhouse that recently surpassed $20 billion in annual revenue, announced today it is wading deeper into enterprise social by...

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