When Should You Add a Second Product? – SaaStr
At this year’s SaaStr Annual, we put back-to-back a seemingly very different set of speakers, Jeff Lawson CEO of Twilio (transcript here) and Peter...
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At this year’s SaaStr Annual, we put back-to-back a seemingly very different set of speakers, Jeff Lawson CEO of Twilio (transcript here) and Peter...
Know your NPS. Here’s the bottom line: if your NPS is say > 40 or so, a significant portion of your customers love you. If your NPS is say > 60 or ...
Stripe Atlas’ guide to understanding low-touch and high-touch SaaS businesses Introduction Why is SaaS taking over the world? Low-touch SaaS s...
Buckle in for a race through the land of SaaS metrics
Today, there is 1 $100B+ SaaS Company, Salesforce. Just one. We could add older companies like Adobe, Microsoft, etc. but they aren't pure SaaS p...
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