ARTICLE
- The Economist
(2018)
How AI can make businesses look more caring
“YOUR CALL IS important to us,” a recorded voice tells resigned customers as they wait endlessly to speak to a human agent. AI is starting to help companies improve the quality and consistency of their service in order to persuade customers that they do in fact care about them...
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a collection of articles about AI in the Workplace - a Special Report from The Economist
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