The Age of the Algorithm - 99% Invisible (podcast)

99% Invisible (podcast), 2017: "United Airlines flight 3411 was preparing to take off from Chicago when flight attendants discovered the plane was overbooked. They tried to get volunteers to give up their seats with promises of travel vouchers and hotel accommodations, but not enough people were willing to get off the flight. So United ended up

99% Invisible (podcast), 2017: "United Airlines flight 3411 was preparing to take off from Chicago when flight attendants discovered the plane was overbooked. They tried to get volunteers to give up their seats with promises of travel vouchers and hotel accommodations, but not enough people were willing to get off the flight. So United ended up