Internal Emails Show Twitter Struggled To Interpret Its Own Verification Rules While Hunting Trolls

Emails suggest that verification was never quite what Twitter said it was and that the company was aware it served as a tacit endorsement long before it admitted so publicly.

"Twitter's January 2016 decision to unverify Milo Yiannopoulos, then Breitbart's tech editor, ignited a fierce debate among the company's top executives about how to enforce its opaque and ill-defined harassment and verification rules, according to documents obtained by BuzzFeed News.

The internal confusion and frustration arose after an email Yiannopoulos sent to Twitter CEO Jack Dorsey asking for his verification to be restored..

Emails suggest that verification was never quite what Twitter said it was and that the company was aware it served as a tacit endorsement long before it admitted so publicly.

"Twitter's January 2016 decision to unverify Milo Yiannopoulos, then Breitbart's tech editor, ignited a fierce debate among the company's top executives about how to enforce its opaque and ill-defined harassment and verification rules, according to documents obtained by BuzzFeed News.

The internal confusion and frustration arose after an email Yiannopoulos sent to Twitter CEO Jack Dorsey asking for his verification to be restored..