Young people think of college as an investment in their future. Now that future is changing in ways they can’t apprehend.

"Most faculty, students, and administrators don’t actually think of colleges as hedge funds or hoteliers; they think, rather, that colleges charge students for teaching them. Before the coronavirus pandemic, professors would grouse that their students acted like customers who expected faculty to provide services. But it’s impossible to argue that online instruction, even when exceptionally well-executed, delivers the same quality of education as in-person teaching...

Young people think of college as an investment in their future. Now that future is changing in ways they can’t apprehend.

"Most faculty, students, and administrators don’t actually think of colleges as hedge funds or hoteliers; they think, rather, that colleges charge students for teaching them. Before the coronavirus pandemic, professors would grouse that their students acted like customers who expected faculty to provide services. But it’s impossible to argue that online instruction, even when exceptionally well-executed, delivers the same quality of education as in-person teaching...